Container port at dusk with cranes loading a CargoVault vessel

Sea · Air · Road

Your cargo, locked in the vault and visible every mile.

Headquartered in London with branch offices across North America, the Gulf, Asia-Pacific and beyond, CargoVault moves freight across oceans, skies and highways with insured, sealed custody and a live tracking dashboard built for the way your shipment is actually travelling.

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Create a shipment in two minutes

Give us your details, pick sea, air or road, tell us the weight and where to collect from. Our pickup bus comes to your door, you see the price before you commit, and the consignment enters the vault custody chain the moment it is scanned.

  • · Choose air, land or sea
  • · Doorstep pickup by our bus
  • · Instant cost estimate
  • · Delivery address

Ship free with a plan

Register for an annual membership and send consignments with no per-shipment cost — pickup, freight, customs handling and cover included.

  • Vault Starter$3,600.00 / yr
  • Vault Pro$5,600.00 / yr
  • Vault Elite$7,600.00 / yr

How we move it

Three networks, one custody chain

Why CargoVault stands out

Freight forwarding without the blind spots

Most shippers do not lose money on rates — they lose it on silence: a container that sat in customs, a pallet nobody scanned, a delivery nobody confirmed. CargoVault was built to remove that silence.

Vault-grade custody chain

Every consignment is sealed, photographed and scanned at each handover. No package changes hands without a timestamped, auditable record you can inspect.

Tracking that actually moves

Most carriers show you a status from yesterday. Our dashboard renders the live leg of the journey — ship, aircraft or truck — with a real progress position, not a generic bar.

Insured on every leg

All-risk cover is written into the booking, including transhipment and warehousing. Claims are handled in-house, so there is nobody to chase.

Customs handled before you land

In-house brokers pre-clear documentation for UK, EU, Nordic and North American corridors, which is why our shipments sit in customs hours instead of days.

Bonded storage on tap

Secure, climate-monitored warehousing with pick-and-pack, so you can stage inventory close to your buyers instead of paying demurrage.

One desk, one accountable team

You get a named operations contact reachable 24/7 — not a queue. Complaints are logged, referenced and answered, never lost in a mailbox.

Inside the operation

What a CargoVault shipment actually looks like

From the quay crane to the doorstep, every stage of the journey is staffed, sealed and recorded.

40+ ocean trade lanes
Sea lanes

40+ ocean trade lanes

We buy allocation in advance with partner lines across the North Sea, Baltic, Mediterranean and transatlantic corridors. That means when a peak season squeezes capacity a…

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Sealed at the quayside
Port handling

Sealed at the quayside

Weigh, verify, photograph, seal, scan, record. It is the same six steps in Felixstowe at four in the morning as it is in Piraeus in August. Verified gross mass is capture…

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Next-flight-out capacity
Air freight

Next-flight-out capacity

The departure time on a flight schedule is not your deadline — the handling cut-off is, and it can be six hours earlier. We plan collection backwards from that cut-off, i…

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Vetted haulage fleet
Road network

Vetted haulage fleet

Every operator on our network is contracted, insured to our minimum limits and audited on tachograph compliance, vehicle condition and load security. Drivers are named on…

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Scanned at every handover
Custody chain

Scanned at every handover

Nothing changes hands on trust. Each transfer captures the consignment barcode, a GPS position, a timestamp and the operator's own credential. If a scan is missing, the s…

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Stage stock, skip demurrage
Bonded storage

Stage stock, skip demurrage

Goods held under bond have not formally entered the market, so duty and import VAT are not due until release. For a seasonal importer that is a serious cash-flow differen…

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All-risk cover on every leg
Insurance

All-risk cover on every leg

Transit, transhipment, handling and warehousing are all inside the same policy. Most disputes happen in the seams between separate covers — cargo damaged while it sat in …

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Delivered and proven
Final mile

Delivered and proven

Signature, printed name, timestamp, GPS position and a photograph of the goods where they were left. All five are attached to your consignment record within minutes, not …

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Client voices

Chief executives who put their freight in the vault

Ten leaders from manufacturing, pharmaceutical, retail, food, construction and mining on shipping with CargoVault Courier Service.

“We move forty containers a quarter out of Gothenburg and Felixstowe. CargoVault is the first carrier whose tracking my board actually trusts — every checkpoint is timestamped, and the sea leg is visible in real time instead of a weekly email. ”
MLMarta LindqvistCEO, Meridian Textiles Group
“Temperature-critical air freight leaves no room for guessing. Their operations desk answers in minutes, customs paperwork is pre-cleared, and in eighteen months we have not lost a single pallet to a hold. ”
MFMartin FeldbaumChief Executive, Northwind Pharma
“Switching our road network to CargoVault cut our final-mile exceptions by more than half. Our customers can see the exact truck position, which took an enormous load off our support team. ”
RVRosa VillarealFounder & CEO, Aurora Home Retail
“Heavy, high-value and awkward cargo — they built a bespoke plan, insured every leg and delivered ahead of schedule. The vault-grade custody chain is not marketing; you can audit every handover. ”
LHLars HenriksenManaging Director, Sable Mining Logistics
“Our assembly lines cannot wait for a container that nobody can find. CargoVault flags a delay before it becomes a stoppage, and their bonded warehouse lets us stage buffer stock two days from the plant. ”
HBHelena BrandtCOO, Kessler Automotive Parts
“Perishables punish sloppy logistics. Reefer temperatures are logged on every leg, customs is cleared before the vessel berths, and our spoilage rate has dropped to almost nothing. ”
SMSofia MarchettiCEO, Harbourline Foods
“We ship fragile, insured, one-of-a-kind pieces. Sealed handovers with photographs at each scan mean our insurers stopped asking questions — the evidence is already in the file. ”
CDClaire DufresneManaging Partner, Atelier Vane
“High-value electronics move fast or lose value. Next-flight-out air freight with a named operations contact has taken a week out of our replenishment cycle across three continents. ”
SOSamuel OrtegaCEO, Ridgeway Electronics
“Every quarter we audit carriers. CargoVault is the only one that hands over a complete custody trail without us having to ask twice, and their claims are settled in-house within days. ”
NFNadia FaroukDirector of Supply Chain, Lumen Health
“Plant machinery, oversized steel, tight site windows. They planned the whole route, insured every leg and delivered ahead of programme. That is why we stopped shopping around on price. ”
PNPiotr NowickiChairman, Delta Ridge Construction
“We move forty containers a quarter out of Gothenburg and Felixstowe. CargoVault is the first carrier whose tracking my board actually trusts — every checkpoint is timestamped, and the sea leg is visible in real time instead of a weekly email. ”
MLMarta LindqvistCEO, Meridian Textiles Group
“Temperature-critical air freight leaves no room for guessing. Their operations desk answers in minutes, customs paperwork is pre-cleared, and in eighteen months we have not lost a single pallet to a hold. ”
MFMartin FeldbaumChief Executive, Northwind Pharma
“Switching our road network to CargoVault cut our final-mile exceptions by more than half. Our customers can see the exact truck position, which took an enormous load off our support team. ”
RVRosa VillarealFounder & CEO, Aurora Home Retail
“Heavy, high-value and awkward cargo — they built a bespoke plan, insured every leg and delivered ahead of schedule. The vault-grade custody chain is not marketing; you can audit every handover. ”
LHLars HenriksenManaging Director, Sable Mining Logistics
“Our assembly lines cannot wait for a container that nobody can find. CargoVault flags a delay before it becomes a stoppage, and their bonded warehouse lets us stage buffer stock two days from the plant. ”
HBHelena BrandtCOO, Kessler Automotive Parts
“Perishables punish sloppy logistics. Reefer temperatures are logged on every leg, customs is cleared before the vessel berths, and our spoilage rate has dropped to almost nothing. ”
SMSofia MarchettiCEO, Harbourline Foods
“We ship fragile, insured, one-of-a-kind pieces. Sealed handovers with photographs at each scan mean our insurers stopped asking questions — the evidence is already in the file. ”
CDClaire DufresneManaging Partner, Atelier Vane
“High-value electronics move fast or lose value. Next-flight-out air freight with a named operations contact has taken a week out of our replenishment cycle across three continents. ”
SOSamuel OrtegaCEO, Ridgeway Electronics
“Every quarter we audit carriers. CargoVault is the only one that hands over a complete custody trail without us having to ask twice, and their claims are settled in-house within days. ”
NFNadia FaroukDirector of Supply Chain, Lumen Health
“Plant machinery, oversized steel, tight site windows. They planned the whole route, insured every leg and delivered ahead of programme. That is why we stopped shopping around on price. ”
PNPiotr NowickiChairman, Delta Ridge Construction
CargoVault bonded warehouse with stacked pallets

Support that answers

A question about a package? A complaint? Talk to a human.

Leave your name, phone number and email and a CargoVault agent will come back to you with the full history of your consignment — or with a resolution if something went wrong. Every request gets a reference and a named owner.

From your door to theirs

Six steps, and you are never guessing during any of them

The whole point of a forwarder is that you should be able to hand over a box and get on with running your business. Here is exactly what happens after you press book, and who is accountable at each step.

STEP 01

Tell us what is moving

Weight, dimensions, what is inside and where it has to be. Two minutes on the booking form is enough — no account, no sales call, no waiting for a rate sheet to arrive by email tomorrow.

STEP 02

See the price before you commit

The quote you see already contains handling, documentation and all-risk cover. Nothing is bolted on after the goods are in our hands, and nothing changes because a surcharge appeared halfway through the voyage.

STEP 03

Our bus collects from your door

A CargoVault crew arrives inside the window you chose, counts and weighs on the spot, photographs the packages as presented and leaves you a signed collection receipt with your tracking number on it.

STEP 04

Sealed, scanned, entered into the vault

At our facility the consignment is labelled, sealed and scanned into the custody chain. From this scan onward, no hand touches your goods without leaving a timestamp, a location and an operator ID behind.

STEP 05

Watch the real leg of the journey

The dashboard draws the vessel at sea, the aircraft in the air or the truck on the road with a genuine progress position, plus every customs, depot and transhipment checkpoint as it happens.

STEP 06

Delivered, proven, closed

The final driver captures a signature, a printed name and a photograph at the doorstep, all attached to your reference within seconds. Your record stays available for claims, audits and accounts long after delivery.

Where we sail, fly and drive

Core corridors we run every single week

These are lanes we hold allocation on, with agents on both ends who already know the terminal, the broker and the inspector. Outside this list we still move freight — it simply takes a phone call to plan rather than a click.

Who ships with us

Cargo we handle every day

Retail & e-commerce stock

Seasonal container programmes and top-up air freight, staged in bonded storage and released to your fulfilment partner on the date the buying calendar actually needs it.

Pharmaceutical & clinical

Validated cold-chain packing, live temperature logging and pre-lodged licences, because a broken chain on medicine is not a delay — it is a write-off.

Electronics & high value

Tamper-evident packaging, restricted-access storage and two-person handovers on every transfer, with declared-value cover matched to the invoice rather than a per-kilo cap.

Machinery & project cargo

Out-of-gauge surveys, lashing plans, crane bookings and route permits handled by one coordinator who stays on the file from factory floor to installation site.

Personal & relocation freight

Household consignments, student shipments and family parcels packed, inventoried and insured with the same discipline we apply to commercial cargo, at a price built for individuals.

Perishables & food trade

Reefer allocation, phytosanitary paperwork and priority discharge planning so produce clears while it still has shelf life left to sell.

Our written commitments

What we promise in writing

  • No silent delays

    If a date moves, you hear the reason and the new date from us before you ask.

  • One named owner

    Every consignment has a person, not a queue. Their name is on your file.

  • All-in pricing

    Handling, documentation and cover are in the quote. Surprise invoices are not our business model.

  • Evidence on request

    Seal photographs, scan logs, temperature readouts and proof of delivery, any time you ask.

  • Claims answered in days

    Handled in-house from the evidence we already hold, not routed to a third-party adjuster.

Straight answers

Questions people ask before their first booking

How fast can you collect?

Same-day collection is available across Greater London and next-working-day across the UK and most EU metros. For air freight we can often place cargo on a flight the same evening if it reaches our facility before the airline cut-off.

Is my cargo insured, and for how much?

All-risk cover is written into every booking and stays live through transhipment, terminal dwell and warehousing. Cover is based on the declared value you enter at booking, so declare the true commercial value rather than a nominal one.

What if my shipment is delayed or held in customs?

Customs holds and schedule changes appear on your tracking timeline with the reason attached, and your named operations contact calls you the same day. Where a document is missing, our brokers usually resolve it before you would have noticed.

Can I ship without a business account?

Yes. Individuals ship with us constantly — relocations, family parcels, student boxes and one-off machinery moves. The booking form, the pricing and the custody chain are identical.

What does a membership plan actually give me?

An annual plan covers your per-shipment freight cost, including pickup, handling, customs work and cover, within the plan's usage band. It suits anyone sending regularly enough that individual quotes stop making sense.

How do I get help with a tracking number?

Use the tracking help desk. You can request a lost reference, check whether a number is genuine, or ask an agent to read the timeline back to you with the context behind each checkpoint.

Put your next consignment in the vault

Book a collection today and watch it move. If anything on your shipment ever goes quiet, one named person owns it until it is resolved — that is the whole company in a sentence.